Governance-First IT Infrastructure

Technology that
works for your
business.

Tech Turn Technologies delivers structured identity governance, endpoint security, compliance readiness, and full managed IT — as a single recurring service. Not helpdesk. Not break-fix. Real control.

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3–5 wks Full Onboarding
2 hr S1 Critical SLA
5 Governance Pillars
84% of PH orgs breached in 2024
Trusted for
Microsoft 365 Governance BPO Organizations Private Schools Private Clinics Remote Workforce Compliance Readiness
The Reality

Most organizations don't know they're exposed until it's too late.

84% of Philippine organizations were breached at least once in 2024 — averaging 3 incidents each. The cause is rarely sophisticated hacking. It's governance failure.

Identity Risk

Does your resigned agent still have access to your systems right now?

Most organizations disable accounts manually — sometimes days or weeks after a resignation. Every hour that account stays active is an open door.

Compliance Risk

When your US client asks for security evidence, do you have documentation ready?

Cybersecurity compliance has become a barrier to entry for US enterprise contracts. Without documentation, you cannot win — or keep — regulated clients.

Data Privacy Risk

Are your student records and patient data protected to the standard Philippine law requires?

Under the Data Privacy Act of 2012, student grades and patient records are classified as high-risk data. Non-compliance carries fines, imprisonment, and civil damages.

Endpoint Risk

Do your remote agents use personal devices to access client systems?

Over 315,000 credentials were compromised in the Philippines in H1 2024 alone — the majority from personal devices used for work. Each unmanaged device is an uncontrolled attack surface.

Recovery Risk

If your backup failed last night, would you know about it this morning?

Backup without verification is not backup. Healthcare organizations in the Philippines have discovered backup failures only after a ransomware attack made recovery impossible.

Our answer

These are governance failures. Every one of them is preventable.

TTT provides structured identity governance, access control, endpoint oversight, and compliance documentation as a single managed monthly service — not a one-time project, not a helpdesk.

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Full Solutions

Everything your business needs to run securely.

We combine governance-first security with the full spectrum of managed IT services — so your technology genuinely works for you, not the other way around.

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Cybersecurity

Multi-layered defense built around your environment. Monitoring systems that detect and alert 24/7. We do not wait for breaches — we anticipate them.

Layered Defense EDR Oversight 24/7 Monitoring Phishing Training
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Identity & Access Governance

Control who has access to what — and ensure that access is removed the moment it is no longer needed. MFA, Conditional Access, RBAC, and lifecycle management.

MFA Enforcement RBAC Onboarding/Offboarding Quarterly Reviews
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Backup & Data Recovery

The only way to plan for failure is to expect it. We build backup systems with verified restore testing — because backup without verification is not backup at all.

Daily Monitoring Restore Testing Recovery Documentation
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Communications

Leverage the latest tools so your team and clients can connect in the ways that work best for them — from VoIP to Microsoft Teams and beyond.

VoIP Microsoft Teams Unified Comms Client Collaboration
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Remote Work Solutions

Build and sustain a secure, flexible remote workforce. Disaster management, productivity tools tailored to your team, and support every step of the way.

Remote Setup Device Compliance Disaster Recovery Productivity Tools
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IT Planning & Technology Roadmap

Tailor-fit plans built around how your business actually operates. We plan with your team so no one gets left behind — and we plan for failure before it happens.

Tech Roadmap Budget Planning Risk Planning Scalability Design
🖨️

Print Management

Managed print services that reduce overhead, control supply costs, and keep your devices monitored and maintained without pulling your team away from real work.

Managed Print Supply Monitoring Cost Control
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IT Purchasing & Procurement

Hardware, software, and licensing sourced correctly the first time. We spec, procure, and deploy the right tools for your environment — no overspending, no mismatches.

Hardware Sourcing License Management Vendor Management
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Network Security & Management

Firewall management, VLAN segmentation, IDS/IPS monitoring, and firmware compliance. Your network is governed and documented — not set and forgotten.

Firewall Mgmt VLAN Governance Content Filtering IDS/IPS
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Compliance & Risk Governance

Risk registers, security policies, incident response planning, and compliance documentation for SOC 2 and ISO 27001. When your clients ask for evidence, you have it.

Risk Register IR Planning SOC 2 Advisory ISO 27001 Gap
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Security Awareness Training

End-user education is your most under-leveraged defense layer. Phishing simulations, security training programs, and real-world testing that keeps your team sharp.

Phishing Simulation Security Training Quarterly Campaigns
Why Us

Most IT providers sell a helpdesk.
We build a governance framework.

The difference matters when your US client asks for a SOC 2 report, when an agent resigns at midnight, or when a contractor's account should have been disabled three weeks ago.

🏛️

Governance-first, not helpdesk-first

We do not handle printer repairs or password resets. We manage identity lifecycle, access control, and security posture. This focus means you get specialists — not generalists.

🎯

Built for your operating model

High turnover, remote agents, contractor workforces, sensitive client data — our framework is designed around these realities. We do not apply a generic IT template to your environment.

📈

Scalable with your growth

Whether you are at 20 agents today or 200 in two years, the governance structure we build scales with you. You do not need to rebuild your security posture as you grow.

📂

Compliance-ready documentation

Every action we take is documented. Every access change, every review, every policy update. When your US client asks for security evidence — or the NPC comes knocking — you have it ready.

🌏

Remote-first delivery

Our operations are based in Quezon City, Philippines. Our cost structure allows us to deliver enterprise-grade governance at rates accessible to growing organizations. Senior expertise, not senior pricing.

The result

Your organization moves from reactive IT management to structured governance and security oversight.

Documented. Auditable. Defensible to regulators, clients, and insurers.

See the free assessment →
Monthly Governance

What we do every month. Without exception.

Every active client receives structured monthly governance across all five pillars. Systematic oversight, not ad-hoc IT support.

01

Identity & Access Governance

  • Microsoft 365 hardening and governance
  • MFA enforcement for all accounts
  • Conditional Access policy monitoring
  • Monthly privileged account review
  • Quarterly full access certification review
  • Same-day structured offboarding execution
02

Endpoint & Device Security

  • EDR alert review and triage
  • Patch compliance monitoring
  • Encryption enforcement validation
  • Device compliance policy management
  • Monthly compliance reporting
  • Suspicious activity escalation
03

Network Security Governance

  • Firewall rule change review
  • IDS/IPS alert monitoring
  • VLAN segmentation validation
  • Firmware compliance management
  • Configuration backup verification
  • Content filtering policy updates
04

Backup & Recovery Assurance

  • Daily backup completion monitoring
  • Quarterly restore testing
  • Storage integrity verification
  • Recovery posture documentation
  • Backup failure same-day escalation
  • Monthly backup health report
05

Compliance & Risk Governance

  • Risk register maintenance
  • HIPAA/compliance documentation updates
  • Executive security summary report
  • Incident response readiness validation
  • Phishing simulation campaigns
  • Structured security training cadence
Investment

Structured tiers. Pricing built around you.

Every engagement is scoped to your organization's size, industry, and specific risk profile. Pricing is set after a free Security Posture Assessment — never before. Minimum engagement: 15 users.

Starting from
₱37,500 / month
For qualifying organizations with 15+ users. Scope and final pricing confirmed after your free assessment.
Get your free assessment →
Tier 1

Essential Security

Core identity governance and access control. The right starting point for organizations formalizing IT for the first time.


  • Microsoft 365 governance and hardening
  • MFA enforcement for all accounts
  • Conditional Access baseline policy
  • Structured onboarding and offboarding
  • Monthly privileged account review
  • Quarterly access certification review
  • Monthly security health report
Get a quote →
Tier 3

Governance & Compliance

Full security stack with compliance readiness. For organizations handling US enterprise clients or requiring audit-ready documentation.


  • Everything in Tier 2, plus:
  • Risk register development and maintenance
  • Full security policy library
  • Annual tabletop IR exercise
  • Cyber insurance support documentation
  • SOC 2 readiness advisory
  • ISO 27001 gap assessment
  • Compliance evidence package for audits
Get a quote →

All tiers are per active user per month. Philippine clients billed in PHP. US clients billed in USD. Minimum 15 users (Tier 1 & 2) or 20 users (Tier 3).

Case Study

Real governance, real outcomes.

A mid-sized outpatient medical clinic in the United States — how we moved them from reactive IT to structured governance.

Client Profile
Arthritis and Rheumatism Associates (ARA)
Private medical clinic, United States — approximately 40 staff, 3 branch locations
Email and file storage without centralized access control
Shared credentials across departments
No structured onboarding or offboarding process
No documented administrative privileges
Limited audit visibility across all systems
Our Approach
Phase 1: Identity consolidation — migrated users to structured M365 environment, implemented RBAC, removed shared credentials, enforced MFA
Phase 2: Governance implementation — documented onboarding/offboarding workflow, quarterly access review certification, privilege assignment documentation
Phase 3: Security baseline hardening — Conditional Access policies, backup validation procedures, device compliance baseline
Measurable Results
100%
removal of shared credentials across all departments
40%
reduction in excessive administrative privileges
Same day
structured account deactivation on termination
Full
documentation set prepared for compliance review
What changed

The clinic transitioned from reactive IT management to structured governance and security oversight. Leadership now has full visibility over digital access controls. The same governance-first framework applies equally to BPO organizations and Philippine private schools — both environments handle sensitive personal data that demands structured controls.

Identity Governance Access Lifecycle Compliance Documentation Security Baseline
How It Works

Getting started is four steps.

No long sales cycles. No obligation until you are confident we are the right fit.

01

Discovery Call — 30 minutes

We learn your current setup, headcount, pain points, and priorities. You learn how we work. No technical jargon, no pressure.

02

Free Security Posture Assessment

We review your Microsoft 365 environment, access controls, and identity governance gaps. Delivered as a written report with documented findings. 30 to 45 minutes.

03

Proposal Review

We walk you through our recommended tier, scope, implementation timeline, and investment. Everything is written, nothing is verbal-only.

04

Contract and Onboarding

Agreement signed, Phase 1 begins within one week. Full onboarding completes in 3 to 5 weeks depending on scope.

SLA Framework

Response commitments. In writing.

Business hours: Monday to Friday, 8:00 AM – 6:00 PM (PH Time). After-hours escalation for Critical incidents.

Severity Example Response Time Resolution Target
S1 Critical M365 tenant inaccessible, active breach, mass account lockout Within 2 hours Same day
S2 High Multiple users cannot access critical systems Within 4 hours Within 24 hours
S3 Medium Access change, MFA issue, onboarding request Next business day Within 2 business days
S4 Low Documentation update, scheduled review Within 2–3 business days Within 5 business days
Scope of Responsibility

What is in scope. What is not.

Included in All Tiers

  • Microsoft 365 governance and security management
  • User lifecycle management (onboarding and offboarding)
  • MFA and Conditional Access management
  • Monthly security review and reporting
  • Quarterly access certification review
  • Governance documentation and policy maintenance
  • Incident escalation support (M365 and endpoint)

Not Included (Out of Scope)

  • Daily end-user helpdesk support
  • Individual device repair and hardware replacement
  • Printer and peripheral support
  • Custom software development
  • Internet service provider management
  • CCTV and physical security systems
  • On-demand daily onsite staffing
About Us

We exist because governance-first IT should not be exclusive to large enterprises.

Tech Turn Technologies was founded by two practitioners who saw the same gap repeatedly: Philippine BPOs, schools, and clinics handling sensitive data every day — with no structured identity governance, no compliance documentation, and no monthly oversight. The options available to them were either enterprise-priced MSSPs they could not afford, or break-fix shops that ignored governance entirely.

TTT was built to close that gap. Governance-first managed IT, delivered as a structured recurring service, at pricing designed for organizations with 15 to 100+ users.

Vision

To become the leading governance-first managed IT partner for BPOs, private schools, and clinics in the Philippines — and the model for how structured IT governance should be delivered to growing organizations.

Mission

To protect organizational data and strengthen IT security through structured, compliant, and scalable governance services — delivered as a single managed recurring service, not a one-time project.

IS
Ian Sivam
Technical Director & Co-Founder

IT Security Operations practitioner with concurrent experience across NOC monitoring, MSP helpdesk engineering, and governance/security engineering. Responsible for solution architecture, security oversight, and network standards.

Security Architecture M365 Governance NOC Operations SecOps Engineering
CV
Christian Valdez
Operations & Sales Director & Co-Founder

Responsible for client acquisition, onboarding coordination, and marketing execution. Ensures every client engagement is structured, communicated clearly, and delivered on time.

Client Onboarding Sales Operations Marketing Execution
Company details
TechTurn Information Technology Solutions
DTI Registered — Reg. No. 8032230  ·  National Scope
Quezon City, Philippines — remote-first delivery
Year 1: Philippine BPOs, schools, clinics  ·  Year 3: US healthcare expansion
Start Today

Let's talk about your IT.

Start with a free, no-obligation Security Posture Assessment. We review your Microsoft 365 environment and deliver a written report of findings. 30 to 45 minutes. No pressure.

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Quezon City, Philippines  ·  Remote-first delivery
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Mon–Fri, 8:00 AM – 6:00 PM PH Time

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We will be in touch within 1 business day to schedule your free Security Posture Assessment.